Frequently Asked Questions

We love the products we’ve made, and we think you will too. If you find that you’re unhappy for any reason, just let us know so that we can help you return your products within 30 days of receipt for a full refund less shipping and handling fees.
The fact that you’re asking this question likely means that you’re an exceptionally caring and classy person. You can (and should) send The Baby Sak as a gift to your friends and loved ones.
We partner with the United States Postal Service, Canada Post, and the major parcel carriers to get your Baby Sak to you quickly. That typically takes about 2-5 business days from when you order, and you can always track it by using the Shipping Confirmation email that we send as soon as your order heads out into the world. For our friends up north in Canada, shipping may take longer. Depending on your location, we estimate 3-12 business days for delivery.

While we work hard to ensure that everyone gets their order quickly, friends in Alaska, Hawaii and U.S. Territories may experience shipping delays of up to a 4 weeks.

If for some reason you’re having trouble receiving or finding your order, please email us at

We currently ship The Baby Sak to the entire United States, Canada, and all US Military locations around the world via their APO, FPO & DPO addresses. In addition, we ship to Puerto Rico, Guam, the US Virgin Islands, and Saipan (though, along with Hawaiian & Alaskan residents, you may experience slightly longer delivery timelines).